ANNEXE 3 - CONDITIONS ATTACHED AFTER A HEARING
1 All staff engaged in licensable activity at the premises will receive training and information in relation to the following: (i) The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable, (ii) The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence; (iii) How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol); (iv) Recognising the signs of drunkenness; (v) The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase; (vi) Action to be taken in the event of an emergency, including reporting an incident to the emergency services; (vii) Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority. (viii) Training records will be retained for at least 2 years.
2 An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details: (i) Any incidents of disorder or of a violent or anti-social nature; (ii) All crimes reported to the venue, or by the venue to the police; (iii) All ejections of patrons; (iv) Any complaints received; (v) Seizures of drugs or offensive weapons; (vi) Any faults in the CCTV system; (vii) Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
3 Records must be completed within 24 hours of any incident, and will contain the time, date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
4 The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
5 With the exception to users of the campsite and their bona fide guests, no alcohol shall be consumed more than 30 minutes after the permitted terminal hour for the supply of alcohol.
6 The consumption of and sale of alcohol shall cease on the site at 8 pm.
7 Open containers of alcohol shall not be removed from the site, except for consumption in any delineated area as shown on a plan to be attached to the licence.
8 The sale and supply of alcohol, for consumption by table service at the seating area, as shown on the attached plan, shall cover no more than 50 persons and shall be by waiter/waitress service only when seated.
9 Clear and legible signage must be prominently displayed in the outside area specifying that no drinks are to be taken into this area after 8.30 pm.
10 Customers shall not be permitted to remove from the premises any drinks supplied by the premises (alcoholic or otherwise) in open containers.
11 There shall be a Personal License Holder present on site at all times when the premises is authorised to sell alcohol.
12 Outside the hours authorised for the retail sale of alcohol and whilst the premises are open to the public, all alcohol within the premises (including alcohol behind the counter) must be secured in a locked storeroom or behind locked grilles, locked screens or locked cabinet doors to prevent access to the alcohol by both customers and staff.
13 No super-strength beer, lagers, ciders or spirit mixtures of 5.5% ABV (alcohol by volume) or above shall be sold at the premises, except for premium beers and ciders supplied in glass bottles.
14 There shall be no self-service of alcohol on the premises.
15 There shall be two SIA licensed supervisors on duty, one acting as gate/site manager and the other in the bar area, this in addition to two trained bar staff, whilst the premises is open for business.
16 A minimum of two SIA licensed supervisors shall be positioned at the exit from the premises at closing time.
17 A written drugs policy shall be in place and operated at the premises. It must detail the actions taken to minimise the opportunity to use or supply illegal substances within the premises. The policy must be made available for inspections and copying upon request by an authorised officer of a responsible authority.
18 Where supervisors are used to search patrons as a condition of entry, a written drugs policy formulated in consultation with the Police will be in place. The policy will include an agreed procedure for the handling and retention of any article seized.
19 A training programme surrounding substance misuse will be in place and training will be undertaken at annual intervals for all staff that deal with persons who are in the possession of/or incapacitated through the use of drugs or the combined effect of drugs and alcohol. Records will be maintained detailing the time and date of substance misuse training, the people who received the training, the name of the person delivering the training. Records will be kept for inspection for at least 12 months.
20 There must be at the premises a lockable drugs safe to which no member of staff save the DPS shall have access. All controlled drugs (or items suspected to be or contain controlled drugs) found at the premises must be placed in this safe as soon as practicable. Whenever this box is emptied all of its contents must be given to the police for appropriate disposal.
21 Clear and legible notices must be prominently displayed at the premises advising those attending that Police will be informed if anyone is found in possession of controlled substances or weapons. Appropriate security arrangements will be in place including toilet areas and other similar areas being regularly checked for evidence of drugs. Signage will be displayed advising of such checks and a register kept of the checks and be available for inspection on request.
22 The licensable activities authorised by this licence and provided at the premises shall be ancillary to the main function of the premises as a campsite.
23 The premises shall only operate as a restaurant: (i) In which customers are shown to their table; (ii) Where the supply of alcohol is by waiter or waitress service only; (iii) Which provides food in the form of substantial table meals that are prepared on the premises and are served and consumed at the table using non disposable crockery; (iv) Which does not provide any take away service of food or drink for immediate consumption; (v) Where alcohol is not to be sold, supplied, otherwise for consumption by persons taking substantial table meals there, and provided always that the consumption of alcohol by such persons is ancillary to taking such meals. Notwithstanding this condition customers are permitted to take from the premises part consumed and resealed bottles of wine supplied ancillary to their meal.
24 The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and local authority All public areas of the licensed premises including entry and exit points will be covered, including any outside areas under the control of the premises licence holder. The system must record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition. The CCTV system will continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises. All equipment must have a constant and accurate time and date generation. All recordings will be stored for a minimum period of 31 days with date and time stamping.
25 Viewable copies of recordings will be provided on request to the Police and local authority officers as soon as is reasonably practicable, and in accordance with the Data Protection Act 2018 (or any replacement legislation). OR: A staff member from the premises who is conversant with the operation of the CCTV system, shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority, copies of recent CCTV images or data with absolute minimum of delay when requested in accordance with the Data Protection Act 2018 (or any replacement legislation).
26 The applicable condition will be based on the size/location and business operation of the premises, assessed on an individual basis.
27 The CCTV system will be capable of downloading images to a recognisable viewable format.
28 There will be security measures in place to ensure the integrity of the system to prevent the tampering with, and deletion of, images.
29 Clear and legible notices shall be prominently displayed requesting patrons to respect the needs of local residents and businesses and to leave the vicinity as quickly and quietly as possible.
30 No speakers for amplification of music shall be placed on the outside of the premises or on the outside of any building forming a part of the premises. Small portable amps maybe used.
31 A noise-limiting device (the specification and design to be agreed with North Devon Council’s Environmental Protection Team) shall be fitted so that all recorded music is channelled through the device(s). The maximum noise levels will be set by agreement in a Noise Management Plan to be submitted to and agreed by North Devon Council’s Environmental Protection Team and will be reviewed from time to time as appropriate.
32 All outside areas must be closed and cleared of customers by 8.30 pm. Adequate notices shall be displayed to inform customers of this requirement.
33 All the rubbish produced by the premises shall be stored securely in a designated area or in a bin with a tight fitting lockable lid.
34 All waste shall be properly presented and placed out for collection. No waste or recyclable materials, including bottles, shall be moved, removed from or placed in outside areas when appropriate on the following day.
35 During the hours of operation of the premises, sufficient measures will be taken to remove and prevent litter and waste arising or accumulating from customers in the area immediately outside the premises. This area shall be swept and/or washed, and litter and sweepings collected and stored in accordance with the approved refuse storage arrangements by close of business.
36 Sufficient measures must be in place to remove litter or waste arising from customers and to prevent such litter/waste accumulating in the immediate vicinity of their premises. Where necessary adequate measures must be in place to provide customers with sufficient receptacles for the depositing of waste materials such as food wrappings, drinks containers, smoking related litter etc.
37 A sufficient number of suitable receptacles must be located in appropriate locations for the depositing of waste materials such as food wrappings, drinks containers, smoking related litter, etc. by customers.
38 All packaging provided with takeaway food must be marked in some way as to show its point of origin.
39 Where a mobile unit is regularly removed from site, steps must be taken to ensure that site is properly cleaned and that any accumulations, surface grease etc. is properly cleansed and removed from the site.
40 The use of lighting in the licensed premises area shall cease at 9pm hours except for health and safety or security reasons.
41 The maximum number of persons allowed at the premises shall not exceed 50 plus the appropriate number of staff needed to manage the site.
42 Seating for no less than 50 persons shall be provided in the premises at all times the premises are in operation.
43 The Premises Licence Holder or nominated person shall ensure that the accommodation limit(s) specified on the licence is/are not exceeded and shall be aware of the number of the people on the premises at all reasonable times. This information shall be immediately available on the request of an authorised officer of a responsible authority.
44 A suitable system maintained by the Gate/Site supervisor to accurately indicate the number of customers are on site and any time during licensed hours.
45 In respect of temporary sanitary facilities the servicing of sanitary accommodation must take place on a continuous basis throughout the event to ensure the sanitary accommodation is kept in a usable condition at all times when the public require it to be available.
46 In respect of temporary sanitary facilities, the removal of sewage must take place hygienically and appropriately at the conclusion of the event or as required.
47 In the absence of adequate daylight, artificial lighting in any area accessible to the public shall be operational whilst the public are present.
48 Supervisors shall be properly briefed and trained to manage queues in a safe and efficient manner.
49 All drinks are to be served in reusable plastic/paper/toughened glass or polycarbonate containers at the table.
50 Except for the sale of a bottle of wine for consumption with a meal in the (designate area of the premises), no bottles containing beverages of any kind, whether open or sealed, shall be given to customers on the premises whether at the bar or by staff service away from the bar.
51 All bar staff, supervisors and managers must be trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack (or equivalent), prior to undertaking the sale of alcohol and then at least every 12 months. Training shall be signed and documented. Training records must be kept on the premises and be made available for inspection and copying to an authorised officer of a responsible authority on request. The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training.
52 There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 proof of age requirement. This means that staff working at the premises must ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be: (i) A photo driving licence; (ii) A passport, (iii) An identification card carrying the PASS hologram. Unless such identification is produced the sale of alcohol must be refused. This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18 years old.
53 The premises shall display prominent signage indicating in all areas where alcohol is located, that a Challenge 25 scheme is in operation.
54 An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include: (i) the date and time of refusal; (ii) the reason for refusal; (iii) details of the person refusing the sale; (iv) description of the customer; (v) any other relevant observations. The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority. All entries must be made within 24 hours of the refusal.